We value the trust you place in us. That is why we insist upon the highest standards for secure tracking and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
When you use our Web Application, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs and to customize our Web Application to make your experience safer and better. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Web Application. We may automatically track certain information about you based upon your behavior on our Web Application. We use this information to do internal research on our user's geographic (Tracking Information), demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include your Computer details and your IP address.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings about the Web Application, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us.
We use your personal information to provide the services you request. To the extent we use your personal information to serve you better; we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, call history, location and device information and we may also collect and store your PAN, GST number and Aadhaar data to provide a great user experience. In the event that consent to such data is withdrawn in the future, we will stop collection of such data but continue to store the data (save your Pan, GST number, Aadhaar data and location details) and use it for internal purposes to further improve our services.
In our efforts to continually improve our product and service offerings, we collect and analyze geographic, demographic and profile data about our user's activity on our Web Application. We identify and use your IP address to help diagnose problems with our server and to administer our Web Application. Your IP address is also used to help identify you and to gather broad geographic information.
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Our Web Application has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
We use third-party advertising companies to serve ads when you use our Web Application. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Websites in order to provide advertisements about goods and services of interest to you.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:Mr. Sandeep Shokeen
Please contact us regarding any questions regarding this statement.